IMPORTANT INFORMATION ABOUT REACHING SOCIAL SECURITY DURING THE COVID-19 PANDEMIC During the coronavirus pandemic, SSA continues to provide help to you and other people in your communities. While offices are not providing service to walk-in visitors, they remain ready and able to help you by phone with most Social Security business. You can speak with a representative by calling your local Social Security office or the National 800 Number. You can find local office phone numbers online by using the Social Security Office Locator at www.ssa.gov/locator. The La Crosse office serves most of Richland County and can be reached at 1-866-770-2345. SSA offers many secure and convenient online services at www.ssa.gov/ onlineservices, where you can:
Apply for Retirement, Disability, and Medicare benefits; Check the status of an application or appeal; Request a replacement Social Security card (in most areas);
Print a benefit verification letter and much more.
Although you can do most of your business with us online, we know that service channel isn’t right for everyone. You can still count on us by phone. If you have a critical situation and we cannot help you with by phone or online, we may be able to schedule an appointment for you. If you need help, please don’t wait until you can be seen in person. Call them now and get the help you need. SSA also understands that getting medical and other documentation can be difficult due to the pandemic, so they are continuing to extend certain deadlines wherever possible